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  • I get an error message in the DigiD app
  • How do I activate the DigiD app?
  • How do I log in with the DigiD app?
  • Why does the activation of my ID card / driving licence fail?

We can only help you with questions regarding DigiD. Are you calling us for someone else? Then we first need verbal permission from that person. If you call on behalf of your child (under 14 years of age), permission is not required.

Telephone

Call +31 (0)88 123 65 55, local rates. Available on working days from 8 am to 10 pm. On Saturdays from 9 am to 5 pm.

Contact form

Ask your question via our contact form. You will receive a response within 2 working days.

X (Twitter)

Send your question or comment via X (formerly Twitter). Send your message to our X account: @digidwebcare. 

Do you live abroad?

Then you can contact the helpdesk of the Ministry of Foreign Affairs 24/7 for questions about DigiD.

Recognise a fake message

Scammers can get your information through fake emails or text messages. Recognize a fake message and learn what to do.

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