I live in the Caribbean Netherlands or abroad

Do you live on Bonaire, Sint Eustatius, Saba (Caribbean Netherlands) or abroad? And do you have citizen service number (BSN)? Then you can apply for a DigiD.

Did you already have a DigiD and have you moved to the Caribbean Netherlands or abroad? Then you can continue to use your DigiD.

Application form if you live in the Caribbean Netherlands or abroad

DigiD application through the Social Insurance Bank (SVB)

What do I need?

valid passport or identity card
citizen service number (BSN)
registered in the Non-Residents Records Database (RNI) (you do not need an RNI extract for your DigiD application)
telephone on which you can receive SMS messages from the Netherlands while being abroad
email address

Please note, you cannot use a driver's license in place of an identity card.

I'm moving to the Caribbean Netherlands or abroad soon

Do you still live in the European Netherlands? And will you soon be moving to the Caribbean Netherlands or abroad? Then arrange the following before departure:

Download the DigiD app on your mobile device and add the ID check.
Add your mobile phone number to your DigiD account and activate the SMS verification.

This can save you a lot of trouble abroad. This way you can also be sure that you will soon be able to arrange your affairs with the Dutch government, healthcare, education or pension fund directly via DigiD.

How does it work?

You can apply for a DigiD in the Caribbean Netherlands and abroad in two ways:

through the application form
through the Social Insurance Bank (SVB); if you are receiving or will soon receive a Dutch state pension.

Application form

If you have filled in the application form, you will receive a service desk code by SMS and email. With this code you can receive the DigiD activation code. You can receive this code by going to a DigiD service desk or online during a video call.

Service desk

You can receive an activation code at one of the DigiD service desks within 30 days. Bring the following to the service desk:

service desk code (which you received by SMS and by email)
valid identity document (passport or identity card)
citizen service number
phone whose phone number you provided during the application

Please note: that not every country has a DigiD service desk. Also, since it's very busy at some service desks, the waiting time for an appointment can sometimes take longer than the validity period of your service desk code (30 days).

Therefore, please make an appointment at the DigiD servicedesk of your choice before submitting your application for a DigiD account.

Find a service desk via Netherlands Worldwide

Video call

You can also receive your activation code online during a video call with a staff member of Netherlands Worldwide. Would you like to make an appointment for this?

Learn more or make an appointment via Netherlands Worldwide

Due to the current situation in the Middle East, it is very busy at the NetherlandsWorldwide contact centre. As a result, you are currently not able to make an appointment to activate your DigiD via a video call. As soon as you can make an appointment again, you will find this information on the website of NetherlandsWorldwide.

Social Insurance Bank (SVB)

If you already receive an AOW pension, or you have had a letter stating that you will receive an AOW pension, you do not have to go to a service desk. You can apply for your DigiD through the Social Insurance Bank (SVB: Sociale Verzekeringsbank). You will receive the letter with your DigiD activation code at your address in the Caribbean Netherlands or abroad.

Apply for your DigiD through the Social Insurance Bank

Activating DigiD app

If you live in the Caribbean Netherlands or abroad and have a DigiD, you can activate the DigiD app in two ways:

SMS: with a code sent by SMS (SMS verification must be enabled in your account)
ID check

You can't use foreign identity documents, residence documents and foreign national identity documents for the ID-check.

Arrange matters abroad

Information about DigiD is also available in French and Spanish on the website Netherlands Worldwide.

Other possibilities

It is not mandatory to arrange your affairs online via DigiD or a foreign login method. Maybe you can manage your affairs in a different way. Check with the organisation you are dealing with.

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