Please note! We can only help you with questions regarding (logging in with) DigiD. If you have any questions about the CoronaCheck app, then please go to the website of the RijksoverheidExterne link. Are you calling us for someone else? Then we first need verbal permission from that person in order to be able to help you further. If you call on behalf of your child (under 14 years of age) then permission is not required.
Telephone

Telephone

Local rates, available on working days from 8:00 am to 10 pm (since it's very busy at the helpdesk, you might be on hold longer than usual). 

 

Call +31 (0)88 123 65 55
Email

Email

You will receive a response after 3 working days or later, since it's currently very busy at our helpdesk.

 

Send an email
Twitter

Twitter

Send us a tweet @digidwebcareExterne link (response later than usual, since it's currenty very busy at our helpdesk)

To Twitter

Do you live abroad?

Then you can contact the helpdesk of the Ministry of Foreign Affairs 24/7 for questions about DigiD.

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Recognise a fake message

Recognise a fake email or text message and know what you can do.

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