Please note! We can only help you with questions regarding (logging in with) DigiD. If you have any questions about the CoronaCheck app, then please go to the website of the Rijksoverheid. Are you calling us for someone else? Then we first need verbal permission from that person in order to be able to help you further. If you call on behalf of your child (under 14 years of age) then permission is not required.
Telephone
Local rates, available on working days from 8:00 am to 10 pm (since it's very busy at the helpdesk, you might be on hold longer than usual).
Call +31 (0)88 123 65 55
You will receive a response after 3 working days or later, since it's currently very busy at our helpdesk.
Send an email
Send us a tweet @digidwebcare (response later than usual, since it's currenty very busy at our helpdesk)
To TwitterDo you live abroad?
Then you can contact the helpdesk of the Ministry of Foreign Affairs 24/7 for questions about DigiD.
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