I live in the Caribbean Netherlands or abroad

Do you still live in the European Netherlands? And will you soon be moving to the Caribbean Netherlands or abroad? Then arrange the following before departure:

• Download the DigiD app on your mobile device and add the ID check.
• Add your mobile phone number to your DigiD account and activate the SMS verification.

This can save you a lot of trouble abroad. This way you can also be sure that you will soon be able to arrange your affairs with the Dutch government, healthcare, education or pension fund directly via DigiD.

If you have filled in the application form, you will receive a service desk code by SMS and email. With this code you can receive the DigiD activation code. You can receive this code by going to a DigiD service desk or online during a video call. 

Service desk

You can receive an activation code at one of the DigiD service desks within 30 days. Bring the following to the service desk:

• service desk code (which you received by SMS and by email)
• valid identity document (passport or identity card) 
• citizen service number
• phone whose phone number you provided during the application

Therefore, please make an appointment at the DigiD servicedesk of your choice before submitting your application for a DigiD account.

Find a service desk via Netherlands Worldwide

Video call

You can also receive your activation code online during a video call with a staff member of Netherlands Worldwide. Would you like to make an appointment for this?

Learn more or make an appointment via Netherlands Worldwide

If you already receive an AOW pension, or you have had a letter stating that you will receive an AOW pension, you do not have to go to a service desk. You can apply for your DigiD through the Social Insurance Bank (SVB: Sociale Verzekeringsbank). You will receive the letter with your DigiD activation code at your address in the Caribbean Netherlands or abroad.

Apply for your DigiD through the Social Insurance Bank

If you live in the Caribbean Netherlands or abroad and have a DigiD, you can activate the DigiD app in two ways:

• SMS: with a code sent by SMS (SMS verification must be enabled in your account)
• ID check

You can't use foreign identity documents, residence documents and foreign national identity documents for the ID-check.

Read more about the DigiD app at Netherlands Worldwide

Another possible option for you is to log in with the national login method of the European country where you currently live. In Europe, countries are obliged to make more and more services digitally accessible for login resources from other European countries.

Whether this is also possible in your situation depends on which country you live in and which organisation you want to log in to. You also need a citizen service number at most organisations to be able to log in.

Learn more at the website Government.nl

Other possibilities

It is not mandatory to arrange your affairs online via DigiD or a foreign login method. Maybe you can manage your affairs in a different way. Check with the organisation you are dealing with.