Apply for a DigiD

If you do not have a permanent home address and are also not registered in the Dutch BRP (Personal Records Database). Because, for example, you reside in a care facility or prison. You can still apply for a DigiD. You can register with your municipality at a postal address.

Registration in the BRP

Anyone residing lawfully in the Netherlands must be registered in the BRP. This can be with a home address or with a postal address.

Read more about the BRP at Government.nl

Postal address

A postal address is an address where documents sent by the government are received for you. This must be an existing address of a person or institution; the so-called ‘postal address host’. A postal address host must ensure that government post, such as a tax form, voting pass or summons, reaches you.

For more information on a postal address, please contact your municipality.

DigiD application form

You will need your citizen service number for the application.

• Click on the button or go to digid.nl/en/aanvragen. 
• Fill in your details and complete your application.

Remember your username and password, because you will need them to activate your DigiD. Following your application, you will receive a letter with an activation code within a maximum of 3 working days. How long it takes depends on the mail delivery in your region.

Application via the DigiD app

If you live in the Netherlands, it's also possible to apply for a DigiD via the DigiD app. When applying for a DigiD account via the DigiD app, your account is only linked to the DigiD app. You will not get a username and password. You can therefore only log in with the DigiD app and not in any other way.

This means that if you have no longer access your DigiD app, you must apply for a new DigiD.

Do you live abroad? And do you have the Dutch nationality or the nationality of another country in the European Economic Area (EEA)? Then you can apply for a DigiD.

Did you already have a DigiD before moving abroad? Then you can continue to use your DigiD.

Read more about applying for a DigiD when you live abroad

Younger than 14 years old

Parents and guardians are allowed to help their child with the age of 13 and under with applying for and using a DigiD. Fill in their personal data during the application process.

Apply for a DigiD on behalf of your child

DigiD will send a letter with an activation code within 3 working days. The letter will be sent to your child personally on the address where your child is officially registered. This is how DigiD checks the identity of your child. It is not possible to change the address on which to receive the letter.

14 years or older

Children from the age of 14 need to apply for a DigiD by themselves. From that age a DigiD is strictly personal. Your child can apply for a DigiD via the website or the DIgiD app.

If your child uses the DigiD app, your child needs to have its own phone. It is not possible to use one DigiD app for multiple accounts.

Verify that the code was sent to the correct phone number. Did the code really not arrive properly? Then you can request a new code after one minute.

Get a call

We can also call you. Then you will be told the SMS code. This sometimes works better than regular texting, especially outside the Netherlands.

• From the DigiD login screen, select ‘No code received?’
• Select ‘Call me with a voice SMS message’

You will then be called and receive a voice SMS message.

It still does not work

• Phone signal: Check that you have a sufficiently strong mobile phone signal. If you do not, try to go to spot where you have a sufficient signal. 
• Turn your phone off and on: Switch your mobile phone back on so that it reconnects to your telecommunications provider’s mobile network.

Check your telecommunications provider’s website to see if there are any failures. Does this not help? Please contact your telecommunications provider, stating the date and time when the SMS code should have been received. Then your telecommunications provider can do targeted research.

Did you not receive the verification code via email? There may be several reasons for this.

• The email address provided is incorrect.
• The verification code email has been saved to your junk post folder.
• Your junk email settings are blocking the receipt of the email.
• Your ISP service is down.

If there is no demonstrable reason, you can skip the step for adding an email address by clicking skip check. After you have activated your DigiD, you can add and confirm the email address.

Perhaps you entered an incorrect verification code. 

• Verifiction code via e-mail always begins with an 'E'. 
• Verification code via SMS consists of 6 digits. 
• Activation code: enter the activation code exactly as it is printed in the DigiD letter. This code always starts with an 'A'.

Unable to understand

Unable to understand the voice SMS verification code? This may be because you have not activated ‘Voice SMS’ in ‘My DigiD’. If you do not have this activated, your telecommunications provider automatically reads the SMS messages out loud, making it hard to understand the SMS code.

Too few digits in voice SMS

A DigiD voice SMS code always consists of 6 digits. When you receive a voice SMS code with less than 6 digits, your voicemail is enabled.

If you have voice text messaging set up, you will be called by an automated system that reads the SMS code aloud. This system does not see if you have voicemail enabled. The system starts reading out the SMS code the moment a telephone connection is made. As a result, you will only hear the last digits.

Please apply for DigiD using a different browser. The DigiD app may not work properly in some browsers. To ensure that you can log in, it is best to use one of the following browsers: Chrome, Firefox, Edge, Safari (Apple). 

If this does not resolve the issue, please try again at a later time.