Problems with DigiD

Do you receive an error message? Or do you have another problem applying for, activating or logging in with DigiD or the DigiD app?

Many problems with DigiD are caused by settings or software on your device or settings of your browser, operating system or the Internet. Then look here to see how you can usually solve this yourself. 


DigiD app

Solutions after "Sorry, you can't continue" message

This message appears if you have been inactive on the web page for 15 minutes or more. Sometimes this message is displayed incorrectly by settings on your computer or mobile device. Follow the steps below to resolve the issue.